Introduction

RO Service Visakhapatnam (“we”, “us”, “our”) operates the website roservicevisakhapatnam.com and provides RO water purifier repair, installation, maintenance (AMC), and rental services in Visakhapatnam. This Privacy Policy explains what information we collect from visitors and customers, how we use it, and the choices you have.

By using this website or contacting us for service, you agree to the collection and use of information as described in this policy.

Information We Collect

When you contact us by phone, WhatsApp, or any form on this website, we may collect:

• Your name
• Phone number
• Service address (to visit and carry out repair, installation, or maintenance work)
• Details about your RO unit and the service you’re requesting
• Any information you choose to share in messages or calls with us

We do not knowingly collect sensitive personal information such as payment card details, government ID numbers, or financial account information through this website.

How We Use Your Information

We use the information we collect to:

• Schedule and carry out the RO service you’ve requested
• Contact you about your booking, technician arrival, or service status
• Provide quotes and confirm pricing before work begins
• Follow up on completed service or AMC renewals, where applicable
• Improve our service based on customer feedback

We do not sell your personal information to third parties.

Cookies and Website Analytics

This website may use cookies and similar technologies, including Google Analytics, to understand how visitors use the site (such as which pages are viewed and how visitors arrived here). This helps us improve the website. You can disable cookies through your browser settings at any time; doing so may affect some website features but will not affect your ability to contact us by phone or WhatsApp.

If we run advertising through Google Ads, Google may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising through

Third-Party Services

This website may use the following third-party services, each with its own privacy policy:

• Google Maps — to show our service area or location
• Google Analytics — to understand website traffic
• WhatsApp — to let you message us directly; message content is handled under WhatsApp’s own privacy policy

Data Sharing and Disclosure

We do not share your personal information with third parties except where necessary to carry out the service you requested (for example, if a specific part needs to be sourced from a supplier), or where required by law.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or phone networks is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer contact and service information for as long as necessary to provide our services, respond to your enquiries, and maintain service history (for example, for AMC customers). You may request that we delete your information at any time, subject to any legal or record-keeping requirements.

Your Rights

You can contact us at any time to:

• Ask what personal information we hold about you
• Request a correction to inaccurate information
• Request that we delete your information
• Withdraw consent to being contacted for non-essential communication

To make any of these requests, call us at 6305088166.

Children’s Privacy

Our services are intended for adults arranging RO service for their home or business. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

RO Service Visakhapatnam
Phone: 6305088166
WhatsApp: Message us
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